Overview
At Cheap Store, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- A receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain types of goods are non-returnable, including:
- Perishable goods (e.g., food, flowers, newspapers, or magazines)
- Intimate or sanitary products
- Hazardous materials
- Flammable liquids or gases
- Gift cards
- Downloadable software products
- Certain health and personal care items
Partial Refunds
Partial refunds may be granted in certain cases, such as:
- Books with obvious signs of use
- CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
- Items not in original condition, damaged, or missing parts for reasons not due to our error
- Items returned more than 30 days after delivery
Refunds Process
Once we receive and inspect your return, we’ll notify you via email about the status of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few days.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again.
- Contact your credit card company — it may take some time before your refund is officially posted.
- Contact your bank — processing times can vary.
If you’ve done all of this and still haven’t received your refund, please contact us at:
📧 support@cheapstore.in
Sale Items
Only regular-priced items are eligible for refunds.
Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange for the same item, email us at support@cheapstore.in and send your item to:
📦 Cheap Store
15/37 Naskarhat Madhyapara, Kolkata – 700039, India
Shipping Returns
To return your product, mail it to:
📦 Cheap Store
15/37 Naskarhat Madhyapara, Kolkata – 700039, India
- Customers are responsible for return shipping costs.
- Shipping costs are non-refundable.
- If you receive a refund, the return shipping cost will be deducted from it.
- For high-value items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Need Help?
For any questions related to refunds and returns, feel free to contact us at:
📧 support@cheapstore.in
Cheap Store
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